Effective Date: July 24, 2023
(Previous policy dated June 21, 2018)
Information We Collect:
We collect both personal and non-personal information to provide you with a seamless experience throughout our website and to fulfill orders in our online store. The types of information we collect include, but are not limited to:
a. Personal Information:
Contact information (email address, phone number, shipping address)
Payment details (credit card information, billing address)
Account credentials (username and password)
b. Non-Personal Information:
Internet Protocol (IP) address
Computer and connection information
Session information (page response times, page interaction information, browser type, and possibly other non-identifiable information)
How We Collect Information:
We collect information when you voluntarily provide it to us during the order process, account creation, when you subscribe to our newsletter, or when you communicate with us. Additionally, we may automatically collect certain non-personal information through cookies and similar tracking technologies as you browse and interact with our website.
How We Use Your Information:
We use your personal information for the following purposes:
Process and fulfill your orders
Provide customer assistance and technical support
Send you service-related notices and promotional messages
Send you our newsletter
Generate aggregated statistical data to improve our services
Comply with applicable laws and regulations
Sharing Your Information:
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website and delivering the services you request. These service providers are obligated to keep your information confidential and secure.
Please note that your payment details are processed through secure payment gateways that comply with PCI-DSS standards.
Also, we use trusted third-party companies to print and fulfill some of the orders placed through our online store.
Communication with Site Visitors:
We may contact you for purposes related to your account, resolving disputes, collecting fees, providing updates about our company, or enforcing our User Agreement and applicable laws. We may contact you via email, telephone, text messages, or postal mail.
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share our website and store with you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
We include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Amazon Affiliate Disclosure:
Collected Joys is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
We use Google Analytics and Search Console on our website. For more details, please visit: https://www.google.com/policies/privacy/partners/
If you do not want this information to be collected, please visit: http://optout.aboutads.info
We take precautions to protect the information submitted via our website. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. We use industry-standard SSL-encryption to protect data transmissions.
Unfortunately, no security method is 100% secure and reliable and, therefore, we cannot guarantee our methods and technology are absolutely secure.
California Online Privacy Protection Act (CalOPPA) and COPPA:
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
We do not specifically market to children under the age of 13 years old.
Notification of Changes:
Your Access to and Control Over Information:
You may opt out of any future contacts from us at any time. You can do so at any time by contacting us via the email address or phone number on our website.